Book Title: A Pragmatic Guide to Business Process Modelling
Author: Mike Havey
Format: Paperback | 248 pages
Publication Date: 21 Jul 2009
This expanded second edition shows how effective and accurate modelling can deliver a more complete understanding of a business. By applying the visual modelling techniques described here, it is possible to map an entire business, using the Unified Modelling Language (UML). Jon Holt covers all aspects of the BPM process, including analysis, specification, measurement and documentation. New chapters deal with the presentation of process information, enterprise architecture and business tools.